Workflow
Automate the flow of ticket, communication and services between stakeholders by creating multiple workflows.
Tenant
Onboard new rental tenant or owner tenant, and provide access to their own dashboard. Check the tickets, notifications, messages, keep notes, documents, analytics, etc. on tenant’s activity and contracts.
Events
Create or announce events to stakeholders using a calendar widget in your organization by selecting different filters, such as - all stakeholders, housing companies, properties, board, tenants only, etc.
Services
Create and manage internal services and bookings. For example: parking, laundry, sauna, swimming pool, etc. Generate reports for usage by residents or other stakeholders.
Administration
Administer all dynamic module configuration capabilities. Also available are: language translation, tickets, property, service, etc. configuration.
Documents
Internal document management system, manage access rights and permission while sharing the documents. Other features - download or upload, quick view, lock/unlock, review & approve, e-sign using TUPAS or BankID, etc.
Tickets
Core and dynamic, multi functional ticketing system built specifically for real-estate management use cases. Handle multi-stakeholders communication, internal & external support platform, connects to task manager and other internal modules. Core features - create, forward, attach image, reply, progress bar, resolve, decline, opening or resolve rate, etc.
Maintenance
Automate creating and managing regulated or general maintenance tasks, manage schedules, notification, event through calendar widget. Available across cross platforms. Integrated with other inbuilt modules, such as - messaging, inspection, ticketing, etc.
Housing Company
Onboarding housing company details, board members, owners, ownership details, etc. Integrated to Fivaldi to receive other important financial information. Also, you can onboard property units, like buildings, apartments, property manager details, and other important information about the property residents should know. Supports multi-tenancy.
Users
Onboard unlimited number of different users on the platform. For example: Internal employees, Administrators, service providers, etc. Assign roles to the users.
Roles
Create and manage dynamic roles based on different permission levels to particular modules. For example, you can create a support desk role to provide access to users only to a service desk module.
Modules
Resimator provides you with dynamic module management features. You can install/uninstall or update modules available to you based on your subscription.
Service desk
Resimator’s service desk provides key features; such as - integrable chat widget with support to audio and video communication, automatica messages, create service labels, administer active hours, support to work with multiple support desk users at the same time, chat analytics and reports, create ticket from chat history, etc.
Inspection
Easy and interactive property or apartment inspection templates can be created and shared with inspectors and tenants. Once the inspections are completed, you can also generate PDF reports. If the reports suggest maintenance are required, you can easily create either maintenance tasks or new tickets in the same flow.
Notices
Announce important notices to specific housing companies, board, owners, residents, etc. The notices can also be delivered as a text message, push message in the app or through display screens.
Messaging
Resimator provides an internal messaging channel for smooth communication between stakeholders. Message box consists of inbox, sent, draft, message templates, group messaging, possibility for sending attachments, interaction data, etc.
Displays
Resimator provides Signage Content Management System which enables you to onboard any android, WebOS, tizen powered smart screens to the cloud. Onboarded screens can be remotely managed for displaying contents. Our solution also supports third party API integration and you can play dynamic content showing real-time data and information.